At Direction Weapon Institute, we adhere to the rules and regulations set forth by the Indian government regarding refund policies to ensure transparency and fairness. Below is our refund policy:
- Eligibility for Refund:
- Students are eligible for a refund if they withdraw from the course within 7 days of enrollment, as per the norms of consumer protection laws in India.
- No refund will be entertained after this period unless there are exceptional circumstances (e.g., medical emergencies, course cancellation by the institute).
- Refund Amount:
- Full Refund: If the institute cancels the course due to unforeseen reasons, students will receive a full refund of the fees paid.
- Partial Refund: If the student voluntarily withdraws within the eligible period, administrative charges (if applicable) will be deducted before processing the refund.
- Non-Refundable Charges:
- Registration fees, admission processing charges, and material costs (if provided) are non-refundable.
- Process of Refund:
- Refund requests must be submitted in writing with supporting documents (enrollment proof, payment receipt) either through email or in person.
- Approved refunds will be processed within 14 working days via the same payment mode used during enrollment.
- Exceptional Circumstances:
- Refunds for special cases (e.g., medical emergencies) will be considered on a case-by-case basis and may require additional documentation.
- Refunds will comply with guidelines under the Consumer Protection Act 2019, ensuring student rights are protected.
- Legal Compliance:
- The institute reserves the right to amend the policy in accordance with changes in Indian government regulations.
For any concerns or queries, please contact us at directionweaponinstitute@gmail.com
